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Firstcare

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FirstCare nurses “highly commended” in the UK Contact Centre Forum Awards

 

Two FirstCare nurses were shortlisted as finalists in this year’s UK Contact Centre Forum (UKCCF) Awards.

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A FirstCare Premiere at the 17th User Group!

October 18th saw the second of 2018’s FirstCare User Group events, where we invite clients to a notable venue to share service updates, industry insights and networking opportunities.

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Winner of our Prize Draw | FirstCare

We’re delighted to announce the winner of our prize draw from the Health and Wellbeing at Work show is David Price, from Peninsula HR.

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How to get your Change at Work report and the Absence Management ROI Calculator

We're launching two initiatives in the next two weeks which will change the way you think about absence at work and how to manage it (both also being revealed at the Health and Wellbeing at Work Show 7-8 March).

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FirstCare vs Self Service Absence Management

Our infographic reveals how self-service absence management systems measure up against FirstCare.

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Reduced Absence Within the NHS

On June 2nd 2014, NHS Employers published statistics that reveal a year on year reduction in absence rates across the NHS. The rolling nationwide 12 month sickness absence rate to January 2014 was 4.44%, a reduction of 6% compared to the January 2013 rate of 4.72%. It's estimated by NHS Employers that this absence reduction has led to a saving of £97.8 million for the NHS, which is an...

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Absence Analysis: Dental and Oral Health

In honour of National Smile Month, FirstCare took the opportunity to review the impact of Dental/Oral health on absence levels, with some surprising results.

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The Impact of the Football World Cup on Employee Absence

The Football Word Cup is nearly upon us and, as with most major sporting events, theories abound as to the impact it will have on absence levels.

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Absence Analysis: Heart and Circulatory Disorders

In honour of Heart Rhythm Week (June 2nd to June 8th) FirstCare have taken the opportunity to analyse absence trends due to heart and circulatory disorders to help highlight some of the key sectors, job roles and demographics where this type of medical condition most often occurs. Since the launch of our absence management service in 2005 we have recorded 11,313 absences due to Heart and...

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FirstCare International Nurses Day Celebrations

At FirstCare we have a large team of Nurses who provide a telephone triage service, medical advice and set interventions for a safe and timely return to health & work. They are experienced and highly skilled and are a valuable part of team FirstCare. As such on International Nurses Day we choose to celebrate and thank them for their hard work. Due to the Call Centre being busiest on a Monday...

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